Terms & Conditions

1. TERMS

Www.moutopoulos.gr is the online store of exhibition and distribution of products through the Internet of the company «MOUTOPOULOS BROS OE», Based in Agrinio, Etoloakarnania, Greece (Tax Identification Number: 095250650 / Tax Office of Agrinio). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of its online store MOUTOPOULOS BROS OE, located at www.moutopoulos.gr .

Make sure you agree to the following terms and conditions because any transaction with us through the above website www.moutopoulos.gr is governed by the following terms and your transaction with us implies acceptance of these terms.

THE MOUTOPOULOS BROS OE reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store. THE MOUTOPOULOS BROS OE undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.

2. INFORMATION & PRODUCTS PROVIDED

MOUTOPOULOS BROS OE is committed to the completeness and validity of the information provided on its website www.moutopoulos.gr, both in terms of the existence of the essential characteristics that are described on a case-by-case basis for each product it has, and in terms of the accuracy of the information concerning the information provided by its online store. MOUTOPOULOS BROS OE, services, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.

3. LIMITATION OF LIABILITY

The moutopoulos.gr guarantees the timely information of final consumers about their unavailability. The online store moutopoulos.gr is not responsible for any technical problems that may occur to users when attempting to access the Website and during it and are related to the operation or compatibility of their own infrastructure with the use of the Website. Also the moutopoulos.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

4. SECURITY

THE moutopoulos.gr recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the Online store moutopoulos.gr is achieved by the following methods:

Customer Identification

The passwords used for your identification are two: the Password (e-mail or username) and the Personal Security Code (password), who provide you with complete security access to your personal information every time you register them. 
Allows you to change your Personal Security Code (password) and e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store moutopoulos.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.

Ensuring the Confidentiality of the Transfer of Your Personal Data

To ensure the confidentiality of data transfer, we use the SSL encryption protocol.

TRANSACTION CONFIDENTIALITY

Confidentiality is self-evident. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user / member to moutopoulos.gr are confidential and the moutopoulos.gr has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.

The moutopoulos.gr does not disclose details of customers and their transactions.

In the event that the store moutopoulos.gr uses third parties to support its systems, ensures confidentiality.

5. PERSONAL DATA PROTECTION

During your visit to its pages www.moutopoulos.gr You may be required to provide your personal details (name, surname, email address, product shipping address, etc.) as a rule to process your orders. Any personal data that you declare anywhere on the pages and services of the websites www.moutopoulos.gr, are kept exclusively and only for reasons concerning your transactions with us, the improvement of the services provided and the guarantee of the operation of the respective service and not may be used by any third party.

In any case, his employees moutopoulos.gr who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure has been taken to secure your data.

For any question or suggestion or statement related to these issues please contact us using the special contact form provided on our website.

At any time, the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.

6. CANCELLATION OF ORDER

The cancellation of the order can be done in the following cases: Before the order is completed, during the electronic ordering process you can "back" and remove the quantities of products from your cart by clicking on the "remove" button. If the online order has been completed but the product has not been shipped yet you can call it 26410-22947 and one of our partners will undertake the cancellation of your order. Upon receipt of the product, call us at 26410-22947 or contact us via the email form on the website, explaining why you wish to cancel your order. One of our partners will serve you immediately and will inform you about all your options.

7. METHODS OF PAYMENT

a) Payment via Credit, Debit or Prepaid Cards of Visa, Mastercard, Maestro, American Express, Diners

b) Using the Masterpass electronic wallet

c) Payment upon receipt of the order at your place (cash on delivery):

Pay the partner of our company, with the delivery of your order at your place.

d) Receipt and payment of your order at the MOUTOPOULOS store CLOTHES SHOES:

e) Payment via PayPal

8. TRANSACTION / PAYMENT SECURITY

All card transactions are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

en_GBEnglish (UK)